How our Legal position affects access
Our Legal terms describe who may open an account, which account details must remain accurate, and how we may pause access while a check is unresolved. Availability depends on local law, so you should confirm that use is permitted in your location before opening an account.
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A phone verification step can be required before account access, and the account holder remains responsible for protecting login details. Payment records also form part of the account record: DANA, OVO, GoPay and QRIS may appear as wallet or QRIS routes, while bank transfer and virtual
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account activity can require matching account details. If a policy wording does not fit your situation, use our support path rather than sending repeated payment attempts.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.